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Reasons for outages

We're committed to providing you with a safe and reliable electricity supply.
We are constantly investing in the network to upgrade and improve our electricity supply. This involves regularly carrying out maintenance to prevent any damage to our electricity cables, lines and equipment. For example, it may be essential to repair a damaged cable in your area. For our engineers to carry out this work safely, we may have to turn off the power in the area.

If we need to switch off your power, we will give you as much notice as possible, unless it’s an emergency situation. We will send you a letter 12 days before we carry out the work to notify you. We will also send you a text message, 12 days before and also the day before the planned outage. 


Possible Reasons