Low Carbon Technology connections

Facilitating swift and effortless connection of low carbon technologies with the network will be a crucial step in achieving the country's net zero targets. By 2028, it is essential to have the capability to support over 1.5 million electric vehicles and 600,000 heat pumps in order to meet these objectives.

While NGED Business Plan is built on our most accurate and granular forecasts of the future needs of our customers, including anticipated volumes of low carbon technologies (LCTs), our plans will need to be agile and adaptive.

In the event of a power cut, it's important to be prepared. Take a moment to watch our videos on how to get ready for a power cut below, and if you need additional assistance, please reach out to our vulnerable customer service team using the link provided below. 

You can also refer to the details on your letter and call the local office should you require further information. Thank you for your understanding, we are committed to minimising these disturbances as much as possible.

Timing

Whilst we always endeavour to carry out our work with the minimum amount of inconvenience to our customers, there will be times where we have no choice but to interrupt the electricity supply. Even in these cases, we try to opt for the times that are best for the majority of our customers, but because of our extensive rolling work program, this is not always possible.

What can you do?