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Find a planned outage

To identify scheduled planned maintenance work, please use either a postcode or incident reference in the search function below. Our system will also assess for any unplanned power outages and identify any upcoming maintenance work that has since been cancelled. Please note that planned work completed prior to today's date with power subsequently restored will not be displayed in these results.

Please note that planned outages may be subject to unforeseen delays or cancellations due to severe weather events, such as storms or heavy snowfall. We will promptly reschedule the work as soon as conditions permit.

Find a planned outage by

For example: INCD-12345-a

INCD-
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Information and advice

Information and advice

In this section, you'll find information on preparing for power cuts, what to do in the event of a power cut, and who to contact.

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Planned interruptions

Planned interruptions

We're always working hard to maintain and improve our network, which sometimes means we need to interrupt supply for short periods.

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Emergency information 24/7
For power cuts and emergencies call 0800 6783 105 or 105
For general enquiries call 0800 096 3080 Mon - Fri, 8am - 5pm