Planned interruptions
From time to time National Grid carries out work in the electricity distribution system, for example, to maintain the electricity network or to connect new supplies. Inevitably this means electricity supplies have to be interrupted for practical and safety reasons until this work is completed.
Planned interruptions to your electricity supply
A useful information leaflet with help and advice for before and during planned interruptions to your electricity supply.
Timing
Whilst we always endeavour to carry out our work with the minimum amount of inconvenience to our customers, there will be times where we have no choice but to interrupt the electricity supply. Even in these cases, we try to opt for the times that are best for the majority of our customers, but because of our extensive rolling work program, this is not always possible.
What can you do?
Keep a torch handy and make sure you check its batteries.
Make up flasks with hot drinks and food for use during the supply interruption.
Keep your freezer door shut while the electricity supply is off.
Planned interruptions
Alternative electricity supplies
If you need an alternative electricity supply, it may be possible to hire a generator from an electrical contractor.
Should you decide to hire a generator, for safety reasons, it is essential that it is connected by a qualified electrician. Remember, the quality of the electricity supply provided by a generator may noot be as high as that of the main supply.
Business customers
Commercial freezers will only tolerate a short interruption of the electricity supply, and if you have an open freezer, it is advisable to empty it or make arrangements for an alternative electricity supply.
If you have a business where telephone services are vital, remember to check if your system will operate when the electricity is switched off.
