Innovation of the Network

At NGED we are committed to being highly efficient, while continuing to meet and deliver our outputs and commitments and to provide industry leading performance and innovation.

NGED has carried out industry leading innovation work for more than a decade. This has led to the development of a number of new processes and ways of managing the network that are now incorporated into our ‘Business as Usual’ activities.

Our overarching Destination Net Zero, requires business Innovation and Efficiency Strategy. 

In the event of a power cut, it's important to be prepared. Take a moment to watch our videos on how to get ready for a power cut below, and if you need additional assistance, please reach out to our vulnerable customer service team using the link provided below. 

You can also refer to the details on your letter and call the local office should you require further information. Thank you for your understanding, we are committed to minimising these disturbances as much as possible.

Timing

Whilst we always endeavour to carry out our work with the minimum amount of inconvenience to our customers, there will be times where we have no choice but to interrupt the electricity supply. Even in these cases, we try to opt for the times that are best for the majority of our customers, but because of our extensive rolling work program, this is not always possible.

What can you do?